FAQ

Frequently asked questions

Class Structure

Q.When you conduct lessons do parents stay in view with the instructor or hide?


A. WE DON'T MIND EITHER WAY. IF THE LITTLE ONE HAS ISSUES SEEING THE PARENT OUR COACHES CAN SEND THEM TO THE SIDE IF THE CHILD DOES BETTER WITH THE PARENT HIDDEN. SOME CHILDREN DO BETTER WITH THEIR PARENTS CLOSE AT HAND, ESPECIALLY IF THEY ARE "RUNNERS" OR ARE EAGER TO SHOW OFF. WE MIGHT ASK FOR A LITTLE HELP FOR SAFETY OF OTHERS IN THE CLASS AND ASK THE PARENT TO BE CLOSE. HOWEVER, PARENTS ARE NOT ALLOWED TO DROP THEIR CHILDREN OFF AND LEAVE THE FACILITY.




Q. In the Group class, are the kids in the pool one at a time or all at one time? How does that work?


A. WE HAVE ALL OF THE STUDENTS IN THE POOL AT ONCE. WE FIND THAT IT IS GREAT TRAINING TO LEARN TO TAKE TURNS AND LISTEN TO A TEACHER/COACH. WE BELIEVE MOST STUDENTS PERFORM BETTER WITH A LITTLE PEER PRESSURE TOO. BUT WE ALSO KNOW THAT GROUP LESSONS ISN'T FOR EVERY CHILD. WE CAN TRY OUT THE GROUP LESSONS FOR A FEW CLASSES AND IF IT IS TOO DISTRACTING FOR THEM WE WILL RECOMMEND A DIFFERENT CLASS OR PRIVATE LESSONS FOR THOSE KIDS.




How big are your classes


WE TRY TO KEEP A LOW RATIO. AS A GENERAL RULE THE YOUNGER THE CHILDREN, THE LOWER THE RATIO. MOST CLASSES ARE 4-5:1 FOR SWIMAMERICA LEVELS 1-4.





Pricing

Q. Do you offer a sibling discount?


NO. MOST OF OUR YEAR ROUND COMPETITORS OFFER SWIMMING LESSONS FOR $20 PER CLASS. WE OFFER OUR CLASSES AT LESS THAN $12 PER CLASS, AFTER 2-4 WEEKS OF CLASSES THAT'S A HUGE SAVINGS.




Q. I know several people interested. What is your policy on Referral bonuses.


A.WE DO NOT OFFER REFERRAL BONUSES, BUT OCCASIONALLY WILL RUN FACEBOOK PROMOTIONS FOR DISCOUNTS OR SWIM GEAR FOR REFERRING OUR PROGRAM!





Band App


Jackrabbit App

Refunds






Swim America


Babies, Toddler, and Beginner Classes

Q. Do you offer baby classes? What ages? What are they like?


A. YES! AGES 2 AND BELOW. WE WORK ON MAKING A FUN ENVIRONMENT FOR CHILDREN TO COMFORTABLY LEARN TO GO UNDER WATER WHILE TEACHING ADULTS SKILLS AND IDEAS TO KEEP THE CHILD SAFE AND INTERESTED IN LEARNING TECHNIQUES TO DEVELOP SWIMMING AS THEY AGE. THE CLASS IS MUCH LIKE A BABY STORY TIME CLASS AT LOCAL LIBRARIES WHERE YOU INCORPORATE SONG AND TOYS INTO THE SKILLS ACTIVITIES.




What is the youngest you will take for swimming lessons?


4 MONTHS OLD. WE DO NOT OFFER AN ISR SINCE OUR PROGRAM IS ONLY 8 WEEKS. WE ALSO CANNOT REGULATE THE WATER TEMPERATURE SINCE WE ARE CONTINGENT ON MOTHER NATURE. IF YOU DO SIGN UP FOR A CLASS AND WEATHER CONDITIONS ARE A PROBLEM THE INSTRUCTOR WILL TERMINATE THE CLASS FOR YOUR CHILDS SAFETY. IT MAY BE POSSIBLE THAT NOT ALL CLASSES/CLASSTIME WILL BE MADE UP.





Adult Classes


Pre-Swim Team (Intermediate/Advanced)


Child Health Concerns

Q. Anxiety! My child likes the water but not putting their head under water.


A. THIS IS VERY TYPICAL. SOMETIMES THE ONES WHO LOVE IT IN YEARS PAST SOMETIMES BECOME AFRAID AT THIS AGE. THE FIRST WEEK OF LESSONS IS VERY HARD ON THE KIDS AS THEY ARE THRUST INTO THIS STRANGE PLACE, WITH A STRANGE PERSON, WITH OTHER STRANGE KIDS. SO THERE IS A PERIOD OF ADJUSTMENT. USUALLY BY THE LAST CLASS THERE IS REMARKED IMPROVEMENT.




Q. My child has tubes in their ears. Is there anything special that we should do for their swimming every day?


A. IT WOULD BE BEST TO CONSULT WITH THEIR ENT ON THIS QUESTION.




Q. Do you recommend any ear care products to prevent swimmers ear?


A. MS. JANE ACTUALLY RECOMMENDS MAKING YOUR OWN RECIPE OF RUBBING ALCOHOL AND VINEGAR AND IT IS AN EXCELLENT WAY TO PREVENT SWIMMERS EAR. YOU CAN GOOGLE RECIPES ONLINE!





Make-up policies (Weather and Pool Closures)

Could Wind cause a class to cancel?


WE CANNOT REGULATE THE WATER TEMPERATURE SINCE WE ARE CONTINGENT ON MOTHER NATURE. IF YOU DO SIGN UP FOR A CLASS AND WEATHER CONDITIONS ARE A PROBLEM THE INSTRUCTOR WILL TERMINATE THE CLASS FOR YOUR CHILDS SAFETY. IT MAY BE POSSIBLE THAT NOT ALL CLASSES/CLASSTIME WILL BE MADE UP.





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