809 Oakcrest Drive
Providence Village, Texas
Our lessons are run in small group sessions for children. Our stations are not as formal as YEAR ROUND programs, operating in public HOA pools, but our commitment in this program is to teach as many kids how to be safe in our neighborhood pools as possible. The classes are Monday - Thursday for 2 weeks for a total of 8, 30 min classes with LIMITED TO NO makeup lessons if the pool has to close for weather, contamination, or other unforeseen reason deemed by Ms. Jane's Swim School.
SO HOW ARE THE CLASSES RUN? THE FIRST DAY OF CLASS IS AN ASSESSMENT AND THE INSTRUCTOR MAY MOVE YOUR CHILD IF THEY BELIEVE THEY WILL PERFORM BETTER WITH OTHER CHILDREN OF SIMILAR ABILITIES. EVERY EFFORT WILL BE MADE TO ACCOMMODATE YOUR SCHEDULE.
We do not offer makeup sessions due to student travel or sickness etc so please schedule accordingly and to the best of your ability. Due to the limited use of HOA pools, IT MAY BE POSSIBLE THAT MISSED CLASSES WILL NOT BE MADE UP. Cancellations will be announced on the Band app and Facebook. NO REFUNDS WILL BE GIVEN FOR CANCELLATIONS.
Please do not assume lessons are canceled if it is overcast or raining. Classes will be held unless there is a danger presented by lightning or wind. Generally, the HOA will announce to our organization that it will be closing the pool and we cannot always guarantee when they will re-open. Every effort will be made to update the Band app and Facebook in a timely manner.
Full payment is due at booking. Our secure customer portal is available for Registration and making online payments. All payments are final.
No refunds will be given once the class has been paid for. WE DO NOT MAKE-UP CLASSES IF YOU MISS THE CLASS, EVEN IF THERE IS SICKNESS, DOCTORS APPOINTMENTS, TRAVEL, ETC. Once you have paid, a time slot has been reserved for you. That spot is considered “sold” and is no longer marketable. IF YOU HAVE UNEXPECTED REASON FOR CANCELLING, you are able to TRANSFER the lesson or SELL to another party. It is your paid slot. When scheduling lessons, it is your responsibility to make sure that vacation, appointments, and health concerns do not interfere with the lessons for which you have enrolled.
When a class time is reserved, resources are allocated for that time slot whether you participate or not, including RENTS TO THE HOAs, INSURANCE, INSTRUCTOR PAYROLL, and EQUIPMENT.
- WE CANNOT REGULATE THE POOLS SINCE WE ARE CONTINGENT ON MOTHER NATURE OR HOA CLOSURES. IF YOU DO SIGN UP FOR A CLASS AND HOA OR WEATHER CONDITIONS ARE A PROBLEM THE INSTRUCTOR WILL TERMINATE THE CLASS FOR YOUR CHILD'S SAFETY.
- We also do not offer private lessons. We have a small teacher-to-student ratio in a small group setting.