809 Oakcrest Drive
Providence Village, Texas
Our Program operates at the discretion of your Home Owners Association. This location is for Residents Only.
Please do not register unless you actually reside in the Providence HOA (per the board, this includes no grandchildren, relatives, and friends who do not reside in the neighborhood), as it will void the terms of our contract. A valid Providence HOA Pool ID must be scanned to gain entry.
No playing allowed in shallow pools or slides at the entrance. This is strictly prohibited.
Our lessons are run in small group sessions for children 3-4 students per instructor.
The classes are Monday - Thursday for 2 weeks (except Federal holidays). Classes are run in 2 week sessions (Monday-Thursdays) for 7 or 8 classes. Each class is 30 min classes. Please know that in the event of closures for weather/pool conditions makeup lessons will not be guaranteed.
THE FIRST DAY OF CLASS IS AN ASSESSMENT AND THE INSTRUCTOR MAY MOVE YOUR CHILD IF THEY BELIEVE THEY WILL PERFORM BETTER WITH OTHER CHILDREN OF SIMILAR ABILITIES. EVERY EFFORT WILL BE MADE TO ACCOMMODATE YOUR SCHEDULE.
See the bottom of the page for more policies.
We do not offer makeup sessions due to student travel or sickness etc so please schedule accordingly and to the best of your ability. NO REFUNDS WILL BE GIVEN IF YOU CANNOT MAKE A CLASS.
Due to the limited use of HOA pools, MISSED CLASSES WILL NOT BE MADE UP. Cancellations will be announced on the Band app and Facebook. REFUNDS WILL BE PROCESSED FOR CANCELLATIONS ON SUNDAY AFTER LAST CLASS OF SESSION ONLY WHEN MJSS CANCELS CLASSES. IT TAKES 3-5 DAYS FOR BANKS TO PROCESS.
Please do not assume lessons are canceled if it is overcast or raining. Classes will be held unless there is a danger presented by lightning or wind. Generally, the HOA will announce to our organization that it will be closing the pool and we cannot always guarantee when they will re-open. Every effort will be made to update the Band app and Facebook in a timely manner.
Full payment is due at booking. Our secure customer portal is available for Registration and making online payments. All payments are final. No refunds will be given once the class has been paid for. WE DO NOT MAKE-UP CLASSES IF YOU MISS THE CLASS, EVEN IF THERE IS SICKNESS, DOCTORS APPOINTMENTS, TRAVEL, ETC. Once you have paid, a time slot has been reserved for you. That spot is considered “sold” and is no longer marketable. IF YOU HAVE UNEXPECTED REASON FOR CANCELLING, you are able to TRANSFER the lesson or SELL to another party. It is your paid slot. When scheduling lessons, it is your responsibility to make sure that vacation, appointments, and health concerns do not interfere with the lessons for which you have enrolled.
When a class time is reserved, resources are allocated for that time slot whether you participate or not, including RENTS TO THE HOAs, INSURANCE, INSTRUCTOR PAYROLL, and EQUIPMENT.
- WE CANNOT REGULATE THE POOLS SINCE WE ARE CONTINGENT ON MOTHER NATURE OR HOA CLOSURES. IF YOU DO SIGN UP FOR A CLASS AND HOA OR WEATHER CONDITIONS ARE A PROBLEM THE INSTRUCTOR WILL TERMINATE THE CLASS FOR YOUR CHILD'S SAFETY.
- We also do not offer private lessons. We have a small teacher-to-student ratio in a small group setting.